🔒 Privacy Policy

Last Updated: 05/06/2025

Welcome to RenatusNova.in, the official website for Renatus Wellness products. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our site.

1. 📥 Information We Collect

When you visit RenatusNova.in or place an order, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing and shipping addresses.
  • Payment Details: Processed securely via third-party gateways (e.g., Cashfree). We do not store your card or bank details.
  • Device & Usage Data: IP address, browser type, device type, pages visited, and time spent on site — via cookies and analytics tools.

2. 🛒 How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Send order updates and confirmations
  • Respond to customer service requests
  • Improve our website and product offerings
  • Send promotional emails (only with your consent)

3. 🔐 Data Protection & Security

We take appropriate security measures to protect your personal information, including:

  • SSL encryption on all data transfers
  • Secure payment processing through verified third-party providers
  • Restricted access to customer data

4. 🍪 Cookies

We use cookies to enhance your browsing experience. Cookies help us remember your preferences and provide relevant content. You can disable cookies through your browser settings, but this may affect your shopping experience.

5. 📧 Email Marketing & Communication

By providing your email, you may receive updates about orders, new products, or promotional offers. You can opt-out of promotional emails anytime by clicking the “Unsubscribe” link in the footer of the email or by contacting us directly.

6. 🤝 Third-Party Services

We do not sell, rent, or trade your personal data. However, we may share limited information with:

  • Logistics providers (for order delivery)
  • Payment gateways (for secure transactions)
  • Analytics platforms (to improve site performance)

These providers are required to maintain the confidentiality and security of your data.

7. 🧑‍⚖️ Legal Compliance

We may disclose your information if required to do so by law or in good faith belief that such action is necessary to comply with legal obligations or protect the rights of Renatus Wellness or others.

8. 👶 Children’s Privacy

Our website is not intended for users under the age of 13. We do not knowingly collect personal data from children.

9. 🌍 Your Rights (GDPR & Indian IT Act)

You have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion (where legally permissible)
  • Opt-out of marketing communications

To exercise your rights, email us at contact@renatusnova.in.

10. 🔄 Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices. Any updates will be posted on this page with a revised “Last Updated” date.

📬 Contact Us

If you have questions about this Privacy Policy or how your data is handled, please reach out:

📧 Email: contact@renatusnova.in
📍 Contact Page: https://renatusnova.in/contact/